Kiss My Bones tries our best to make your shopping experience a pleasant and enjoyable one.
Please read through the terms and conditions before making your purchase.
Do note that by sending in your order, it would mean that you abide by the terms and conditions as mentioned below.
Kiss My Bones reserves the right to amend our terms and conditions without any prior notice.
Please read through the terms and conditions before making your purchase.
Do note that by sending in your order, it would mean that you abide by the terms and conditions as mentioned below.
Kiss My Bones reserves the right to amend our terms and conditions without any prior notice.
Ordering
1. Prices are quoted in Singapore Dollars (SGD), excluding mailing fees.
2. To order, please fill up the form in the order form page
3. A confirmation invoice with payment details will be sent to your email address within 48 hours. (Please only make your payment after receiving our invoice)
4. Please check your junk/spam folders if you do not receive the invoice within 48 hours
5. Do ensure that both your email and mailing addresses are correct as we shall not be responsible for the loss of goods due to the wrong addresses provided.
2. To order, please fill up the form in the order form page
3. A confirmation invoice with payment details will be sent to your email address within 48 hours. (Please only make your payment after receiving our invoice)
4. Please check your junk/spam folders if you do not receive the invoice within 48 hours
5. Do ensure that both your email and mailing addresses are correct as we shall not be responsible for the loss of goods due to the wrong addresses provided.
Payment
1. Internet- Banking Transfer to POSB SAVINGS 406-140-202
2. ATM Transfer to POSB SAVINGS 406-140-202
(Please attach a snapshot of your receipt in the email. We will not entertain payments without receipt snapshots. Do withhold the receipt until the item has been received.)
3. Do make payment within 24 hours from the time of invoice sent.
4. All dead buyers will be blacklisted.
2. ATM Transfer to POSB SAVINGS 406-140-202
(Please attach a snapshot of your receipt in the email. We will not entertain payments without receipt snapshots. Do withhold the receipt until the item has been received.)
3. Do make payment within 24 hours from the time of invoice sent.
4. All dead buyers will be blacklisted.
Delivery
1. All instocks will be mailed out within the next 3 days after payment has been verified.
2. For Registered Articles, RA codes will be sent within the next 2 working days after the item has been mailed.
3. Please note that the speed of delivery is determined solely by the post office, we are only responsible in mailing them.
(We strongly encourage you to opt for registered mail to prevent lost mails via normal postage.)
4. Kiss My Bones shall not be liable for any lost mails sent using normal postage.
5. The exact amount of postage charges will be included in the invoice.
The estimated charges will be as such:
- Normal postage: $1.50 per item (+ $0.50 for every additional item)
- Registered mail: $3.50 per item (+ $0.50 for every additional item)
2. For Registered Articles, RA codes will be sent within the next 2 working days after the item has been mailed.
3. Please note that the speed of delivery is determined solely by the post office, we are only responsible in mailing them.
(We strongly encourage you to opt for registered mail to prevent lost mails via normal postage.)
4. Kiss My Bones shall not be liable for any lost mails sent using normal postage.
5. The exact amount of postage charges will be included in the invoice.
The estimated charges will be as such:
- Normal postage: $1.50 per item (+ $0.50 for every additional item)
- Registered mail: $3.50 per item (+ $0.50 for every additional item)
Non-Exchangeable/ Non-refund Policy
1. Strictly no exchange/refunds will be entertained due to colour differences.
(Do give allowance for differences in colours/shades due to studio lightings and screen resolutions.)
2. We would not be responsible if the sizing not fit you, so please do double check the measurements before purchasing as we will not do exchange for wrong purchase of size. Please do allow 0.5-0.7" allowance for difference of measurements and actual piece.
3. Strictly no exchange/refunds will be entertained as all items are checked and wrapped nicely in clear plastic bags prior to mailing.
4. Kiss My Bones is not responsible for the damage(s) caused by the post office's rough handling and no exchange/refunds will be made.
5. For case-by-case basis exchange/refund, no refunds will be made for the products that are still available.
6. Exchange/Refund will only be applicable within 5 days of purchase.
7. During exchange/refunds, the item(s) has to reach us within a maximum of 5 days after we are notified of the problem. Late mailing will not be entertained.
8. The returned item must be brand new/in the original state, otherwise an exchange/refund will be ignored and returned item will be sent back within 3 working days via normal mail.
9. We are not liable for any lost mails in the exchange/refund process.
10. We will not refund you should you wish to cancel your order(s) after you have paid.
11. We are not liable for the fees incurred during the exchange/refund process.
(Do give allowance for differences in colours/shades due to studio lightings and screen resolutions.)
2. We would not be responsible if the sizing not fit you, so please do double check the measurements before purchasing as we will not do exchange for wrong purchase of size. Please do allow 0.5-0.7" allowance for difference of measurements and actual piece.
3. Strictly no exchange/refunds will be entertained as all items are checked and wrapped nicely in clear plastic bags prior to mailing.
4. Kiss My Bones is not responsible for the damage(s) caused by the post office's rough handling and no exchange/refunds will be made.
5. For case-by-case basis exchange/refund, no refunds will be made for the products that are still available.
6. Exchange/Refund will only be applicable within 5 days of purchase.
7. During exchange/refunds, the item(s) has to reach us within a maximum of 5 days after we are notified of the problem. Late mailing will not be entertained.
8. The returned item must be brand new/in the original state, otherwise an exchange/refund will be ignored and returned item will be sent back within 3 working days via normal mail.
9. We are not liable for any lost mails in the exchange/refund process.
10. We will not refund you should you wish to cancel your order(s) after you have paid.
11. We are not liable for the fees incurred during the exchange/refund process.
Assistance/Enquiries
For any further enquiries, feel free to drop us a friendly email at [email protected]!